How to remove a virus from your iPhone or iPad
Viruses on the iPhone are quite rare. And although infection by viruses is unlikely, your iPhone or iPad can still “catch” a virus when viewing ads in applications or downloading infected software. And then one of the following actions occurs:
In this article we will tell you how to check your iPhone or iPad for viruses and remove them.
Viruses on iPhone are quite rare. And although infection by viruses is unlikely, but still your iPhone or iPad can “catch” a virus when viewing ads in applications or downloading infected software. And then one of the following happens:
- your iPhone looks infected and you need to download some app to fix the problem;
- you are redirected to a suspicious web page;
- you are prompted to save the suspicious application.
However, malware of one kind or another does exist. A worm can infiltrate while reading CDs or other malware files. We will tell you how to remove the virus as well as how to avoid iPhone malware.
How to find out if there is a virus on your iPhone
Technically speaking, a virus is a piece of code that inserts itself into another program, whereas a worm is a program in its own right. They both seek to control messaging applications or social engineering.
The first of these definitions applies to a small number of malware attacks on the iOS platform. A number of apps, including some quite decent apps, have been affected by the insertion of malicious code or the hijacking of the developer tool used to create them. For the most part, it’s almost impossible to pick up a virus by installing a program from the App Store. But, if you install apps from other sources, you have a much better chance of catching something dangerous.
However, in any case, an isolated environment for iOS should prevent a malicious attack from gaining access to other apps for distribution or to the underlying operating system.
The main signs that your iPhone or iPad has caught a virus
You have installed an application from an unofficial source, the authenticity of which is questionable. And after that, your phone behaves strangely. The usual behavior of infected apps is to redirect you to an unfamiliar web page in Safari and open the App Store without permission. If this is the case, you may have malware on your device. You should try to isolate and remove such application.
If your device continues to malfunction no matter what apps are open, it may be because of a hardware problem or an iOS change that you haven’t used yet. It could also be because you or another user of the device has accidentally changed the settings. It is very unlikely that malware has infiltrated the operating system and is causing problems throughout the system. Either way, you should check the device in the Apple Genius Bar.
Is a compromised app causing the problem
Is the virus really affecting iOS or maybe you have a problematic app? The fact that an app is downloaded from an official source or was made by a reputable company does not mean that it cannot be hijacked by malware or hackers. Since hackers can’t hack iOS, one of their most common strategies is to hack the developer kit, which, in turn, can be used by unknown app developers. In this way, scammers are able to redirect you to a suspicious website when you use an app with a compromised developer tool.
Removing viruses from the iPhone
If you think there is a problem with the app, first of all, see if an updated version is available, as the problem may be noticed and fixed. Also check the app’s website (if there is one) to see if the problem has been published or discussed. If there is a way to contact the developers, you should report the problem; they may offer a solution, but even if not, they are more likely to find a fix if they learn of the problem.
If you think that updating the app won’t solve the problem, uninstall the app and try to do without it for a while. If the problem goes away, you’ve found a solution to your problem.
Clear website history and data
To solve the problem of redirected web pages, open:
“Settings” – “Safari” – “Clear History” and “Website Data”, then click “Clear History and Data” to confirm.
Power off and restart
Hold down the power button until the screen changes and the “slide to shut down” slider appears. This will take four to five seconds. Then slide the slider for the phone to turn off. The screen will turn black.
To restart the phone, press and hold the power button again. This time it will take about 10 seconds. When the Apple logo appears, you can release the power button. Wait until the password entry screen appears. You need to enter your password, not use Touch ID the first time you unlock your phone after powering it up.
Restore your iPhone from a backup
If the previous steps didn’t fix the problem, you need to take more drastic measures.
If you regularly back up your iPhone, it will be easy to restore your iPhone from the latest backup and see if the problem has disappeared. Use that backup when you have not yet installed the problematic app.
Full reset of iPhone
Use this method if none of the suggested solutions worked for you.
Delete data from your iPhone: select “Settings” – “Main” – “Reset” – “Delete all content and settings”, then enter your password and confirm the process. Wait for the wipe to complete, then set up your iPhone as a new device.
How to protect your iPhone from malware in the future
- Update iOS regularly
- Be especially careful about the software you install and the sources you download it from.
- Be careful of “social engineering” attacks – don’t open links unless you know their origin story.